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'LG MobileSupport' application allows support representatives to remotely access customers' mobile devices to identify and resolve issues in real-time. With 'LG MobileSupport', support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1. Screen Control

View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

2. On-screen Drawing

Mark important areas for the customer to see to communicate certain points more clearly.

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3. Text Chat

MobileSupport - RemoteCall's in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

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4. Simple Connection

Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1. Download, install, and then launch the 'MobileSupport' application.

2. Enter the 6-digit connection code provided by the support representative, then click 'OK'.

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3. Engage in real-time video support.

4. Close the application once video support session has ended.

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